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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: March 2025  ·  Operated by: EinsteinOwl LLC  ·  Contact: [email protected]

Your privacy matters to us. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have. By using FolioOwl ("Service"), you agree to the collection and use of information described in this policy.

1. Information We Collect

We collect information you provide directly to us and information generated by your use of the Service.

Data Type What We Collect Why We Collect It
Account Info Name, email address, username, password (hashed — never stored in plain text) To create and manage your account
Portfolio Content Text, images, links, tags, and files you upload To power your public portfolio page
Profile Data Bio, profile photo, color theme preferences, font choices To personalize your portfolio
Payment Info Billing details processed by Stripe. We never store your full card number. To process subscription payments
Usage Data IP address, browser type, pages visited, timestamps To maintain security and improve the Service
Communications Messages you send via our feedback form To respond to support inquiries

2. How We Use Your Information

We use the information we collect to:

  • Create, maintain, and secure your account
  • Display your public portfolio to viewers who have your link
  • Process payments and manage your subscription
  • Send transactional emails (receipts, password resets, account notices)
  • Respond to your support requests and feedback
  • Monitor and maintain the security and performance of the Service
  • Comply with legal obligations

We do not sell your personal data. We do not use your data to train AI models. We do not display advertising on FolioOwl.

3. How We Share Your Information

We share your information only in the following limited circumstances:

  • Stripe — our payment processor. Stripe receives your payment details and billing information. Stripe's own Privacy Policy governs their handling of your data. See stripe.com/privacy.
  • Render.com — our cloud hosting provider. Your data is stored on Render's infrastructure. See render.com/privacy.
  • Legal Requirements — we may disclose your information if required to do so by law, court order, or governmental authority.
  • Business Transfer — in the event FolioOwl is acquired, merged, or sold, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

We do not share your data with advertisers, data brokers, or any other third parties for commercial purposes.

4. Public Portfolio Data

Your public portfolio page (at /p/your-username) is accessible to anyone with the link, including people who are not logged in. This is a core feature of the Service — it is how employers and recruiters view your work.

Any content you add to your portfolio — including your name, bio, certifications, project descriptions, and images — will be publicly visible. Please do not add sensitive personal information (such as your home address, phone number, or government ID numbers) to your portfolio.

Your public portfolio is only live while your account has an active subscription or trial. When your subscription ends, your portfolio is taken offline but your data is retained for 90 days to allow reactivation.

5. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will delete your data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.

Uploaded files and images are stored on our servers. We make reasonable efforts to maintain these files, but as stated in our Terms of Service, we do not guarantee data preservation and are not liable for data loss. We recommend you keep copies of all content you upload.

6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • HTTPS encryption for all data in transit
  • bcrypt hashing for all stored passwords (your actual password is never stored)
  • CSRF token protection on all forms
  • Rate limiting to prevent automated attacks
  • Access controls limiting who can access production systems

No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

7. Cookies

FolioOwl uses a minimal set of cookies necessary to operate the Service:

  • Session cookie — keeps you logged in during your browser session
  • CSRF token cookie — protects against cross-site request forgery attacks
  • "Remember me" cookie — optional, keeps you logged in across sessions if you choose

We do not use advertising cookies, tracking pixels, or third-party analytics cookies. We do not use Google Analytics or similar services.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — update inaccurate or incomplete data via your dashboard settings
  • Deletion — request that we delete your account and associated data
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to certain uses of your data

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Children's Privacy

FolioOwl is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.

10. International Users

FolioOwl is operated in the United States. If you are accessing the Service from outside the United States, your data will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.

If you are a resident of the European Economic Area (EEA) or United Kingdom, additional rights under GDPR may apply. Please contact us for more information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email and by posting a notice on the Service. The "Last Updated" date at the top of this page reflects when this policy was last revised. Continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

  • Email: [email protected]
  • Feedback Form: FolioOwl Feedback Page

This Privacy Policy is effective as of January 1, 2025. FolioOwl is a product of EinsteinOwl LLC. This policy was drafted for informational purposes. For jurisdiction-specific compliance (GDPR, CCPA, etc.), consult a qualified attorney.

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